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Badass Users in 30 Days
The key to igniting your recurring revenue system is to help new customers quickly and easily succeed with your product. In this course you'll build a framework for identifying and delivering success for your trial users. You'll learn how to better target and deliver your on-boarding program to help users achieve more with less effort. Studies show your conversion rates will increase as much as 380%.
Expand to see what you will learn (Course Outline)
5 MODULES - 17 LESSONS
Implement this proven process to dramatically reduce the churn rate of your trial users. Simplify your on-boarding process and create Badass users that quickly succeed and become reliable recurring revenue. Less is more! Save support time while improving customer success.
This short introductory module provides a lead up learning plan for your course. In the time between sign-up and the course launch with your first full module, you can prepare for your own 'Success in 30 Days'.
Plan for Success
Join the Team
Into the Starting Blocks
The key to igniting your recurring revenue system is customers who quickly feel they are succeeding. In this module we identify what success looks like from your customer's point of view. Then we'll build a framework for identifying and achieving success for your trial users. Better target your on-boarding program to individual users and help them achieve more with less effort.
Seeing the Roadmap Through Their Eyes
Tell Me and I Will Make it Happen
Handing Over the Driver's Seat
In this module we look at why having a full menu of ways to succeed with your product may actually be killing your newbie success rates. Every "full meal deal" needs to start with just a few bites - the right samples. Learn how to redefine success the way your customer does and help them string a series of wins together into a satisfying outcome.
Learn, Win, Repeat
A Learning Process with Balanced Nutrition
Bringing It All Together on Their Plate
...Explanations Take Such a Dreadful Time! Borrowing from a module in our 'Badass Through the Looking Glass Introduction' course, learn the importance of outcomes before details. Drawing on a quote from Lewis Carroll's Alice in Wonderland as our inspiration, we'll look at how adventures and fun should drive learning for new users. There is plenty of time for explanation and details after your new user racks up some wins.
Are They Feeling Good About the Ride?
Connecting the Dots to Reveal Their Big Picture Success
Filling in the Details is Up to Them
In this final module you will work through development plan for your new Badass in 30 Days on-boarding system. You'll leave the course with an action plan, clear next steps and a timeline to implementation of the Badass in 30 Days new customer success program in your organization.
By the end of the course you'll have a clear action plan, next steps, and a timeline for implementing the Badass Users in 30 Days success program in your organization.
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Full 60-day money back guarantee
At MomentStorm we show you how to create customer success faster than you think possible. Help your trial users achieve "Wow, I'm Badass!" moments quickly, easily, and often. Learn how to save them learning time while you save support time.
Based on our decades of experience in designing and delivering education programs, we'll show you faster and more effective methods to provide product success education to your trial users. Adopting these approaches will create loyal recurring-revenue relationships to ignite your growth.
Copyright 2021 by MomentStorm Media Inc.